Paperless Billing

Beginning April 2, 2025 - Ortho Louisville will go to paperless billing.

All Ortho Louisville patients with an active MyChart account will be automatically enrolled to receive electronic statements through MyChart. Patients can receive notifications via email of available statements and will no longer receive paper statements in the mail.

  • Go to “Billing Summary” within MyChart account
  • Click “Get Started” button
  • Click toggle button to OFF under “Paperless Preferences”
  • Click “Save Changes”
  • Go to “Billing Summary” within MyChart account

  • Click “Get Started” button

  • Click toggle button to ON under “Paperless Preferences”

  • Click “Save Changes”

  • To learn more, click here.
make the switch

Paperless billing increases efficiency, allowing patients to pay their bills directly from MyChart. Plus, it is more secure and better for the environment.

Ortho Louisville patients with active MyChart accounts who have already declined paperless billing, will not be affected by the change, and patients who do not have a MyChart account will continue to receive paper statements.

Please see the selections on this page for additional instructions and answers.